Today, creating value in Growth PE & Middle-Market PE primarily begins after you invest or own the portfolio company.
Historically, the strategy was different – you could rely much more on financial engineering, buying low to sell higher, and using leverage (which today is a smaller portion of the deal than in the past).
Positioning a company for a strong exit with great ROI requires a lot of work – one of the key value acceleration drivers is GTM.
The smartest and most successful Private Equity and growth-stage PE funds take a partnership approach to collaborate with C-Level executives at the portfolio companies to create value via GTM to drive sales, marketing and operational improvements for a higher ROI.
It’s well known that combining your expertise in asset selection, market and sector expertise with GTM portfolio support is key to success. Best PE investors will: implement an optimal GTM strategy, best practices in sales, and will bring in best in class GTM talent while adding a wealth of operational GTM expertise to accelerate the rate of top-line revenue growth to aid the portfolio company to grow faster but capital-efficiently in their market.
When creating value for your portfolio companies, 80%+ of the uplift and real value can come from top-line growth. Here are the key GTM drivers that can accelerate this revenue growth.
Top GTM Drivers to Accelerate Capital-Efficient Growth & Create Sustainable Value
- People (A-Level Talent) on your GTM Team
- Go-to-Market (GTM) & Sales Strategy
- Effective Pipeline Creation – Lead Generation, ABM, and Outbound SDRs
- Effective New Customer Acquisition – New Logo Sales
- Expansion Sales – Upsell & Cross-Sell (Account Management)
- Renewals / Retention (Customer Success & Customer Focus)
- Sales/Product Alignment
- Revenue Growth via Geographic Expansion
- Effective Sales Team & GTM integration of the M&A / Add-On Acquisitions
- CRO / GTM Leadership & Front-Line Management Talent
- GTM Representation at the Board of Directors
- Revenue Team – Operational Efficiency & Improvements
- Capital-Efficiency & Cost Efficiency on the GTM Team
- Pricing Optimization
PS – Rough notes on the supporting points of these Top Drivers/Levers:
- GTM A-Level Talent / People
- Recruiting Process Improvements
- Develop a process to bring in the best-in-class people
- Leveling up skills
- Improve Employee Alignment
- Incentivising Employees to Create Value (see: KKR presentation by Peter Stavros)
- Recruiting Process Improvements
- Sales Strategy & Go-to-Market (GTM)
- GTM – target the right markets, right customer profiles and using the right channels
- Market mapping
- where do you sell the product
- Sales Excellence
- “Sales excellence is the measure of how successful not only an entire organization is at closing more deals, but also a measurement of the success of individual sellers. Sales excellence takes into account how quickly deals are closed, how many deals are won, a sellers comfort with all of the tools at their disposal, an organization’s ability to support sellers, and much more.” – by Seismic
- Sales enablement – equip your sales team with selling tools and tight Unique Value Prop
- Improve Sales Rep Onboarding Process & Accelerate Ramp Time
- Develop sales people more effectively
- Consistent Training & Certifications
- Required 1-on-1 Sales Coaching
- Improve your pipeline growth
- Customer Segmentation
- targeted Unique Value Proposition by segment
- identify the most profitable segments and focus
- Adjacent Markets
- identify the best and most attractive adjacent markets
- Channel Strategy
- Improve Customer Acquisition Efficiency
- Sales Org Structure
- Sales Process
- Sales Tech Stack
- Sales Management
- Level up through Sales Management training and development
- Focus on Analytical & Metrics-Driven Sales Management
- Sales & Marketing Alignment
- Comp Plans & Incentives
- Sales Culture
- Marketing Excellence
- Marketing strategy
- Demand Generation
- Analytical Skills
- New Customer Acquisition
- Expansion Sales – Upsell & Cross-Sell (Account Management)
- Customer Focus – Retention/Renewals (Customer Success)
- when you win customers, you need to ensure they are successful with your solution
- acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one
- HBR Article: “The Value of Keeping the Right Customers, by Amy Gallo”
- Product Strategy & Offerings
- Geographic expansion
- M&A / Add-on acquisitions
- Improve Executive Management
- add world-class executives
- Strategic Changes
- Capital structure / capital allocation
- Operational efficiency improvements / Operational Excellence
- Cost Efficiency
- Cost improvements
- Cutting out unnecessary spend
- Optimizing budgets
- Pricing
- optimize pricing structure to capture value that you deliver to the customers
- implement controls to ensure pricing discipline and reduce price leakage
- bundling to improve cross-selling
PE Funds can also increase value in other areas outside of GTM such as Strategic improvements or Capital Structure / Capital Allocation. But a focus on GTM can produce exceptional top-line Revenue Growth that will affect EBITDA and ultimately a Multiple Expansion later when you prepare for an exit.